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Xfinity Frequently Asked Questions

Find fast answers to some of the most commonly asked questions and topics about Xfinity.

General FAQs

What is Comcast?

Comcast is short for Comcast Corporation and is an American global telecommunications conglomerate. Comcast is the largest broadcasting and cable TV company in the world based on revenue. Comcast provides millions of American families with digital home services under the brand Xfinity, including HD TV, high-speed Internet, Home Phone and Home Security.

What is Xfinity

Xfinity is a brand name and subsidiary of Comcast Corporation, the American telecommunications company. The name Xfinity is used to market digital home services to households and businesses across the United States. Xfinity now has several trade name services, such as Xfinity TV, Xfinity Internet, Xfinity Voice and Xfinity Home, and a number of Xfinity branded features, such as Xfinity xFi, Xfinity Stream and Xfinity X1.

How much is Xfinity?

Xfinity pricing differs by service selection, location and whether you select to enter into a service contract or not. To break it down by each of those 3 factors:

Service Selection – Xfinity pricing will vary based on whether you purchase a standalone service or a bundle, and the type of service and offer you select. Pricing differs for TV, Internet, Voice and Home Security, and also on the level of service you choose – for example 25 Mbps Internet will likely cost less that 100 Mbps Internet. To save money on Xfinity services, consider bundling.

Click here to learn more about the benefits of bundling Xfinity.

Location – Xfinity has 3 core divisions: North East, Central and West. Pricing and offers vary by region. To determine the price of Xfinity services in your area, click below to enter your address and browse Xfinity services.

Click here to browse Xfinity services at your address.

Service Contract – With most services and offer types, Xfinity offers the option to enter into a contract or to select a no-contract option. The contract option is typically less expensive, because you are committing to a specific period of using the Xfinity service.

Is Xfinity available in my area?

Xfinity is currently available in most states across the United States of America. If you live in, Arkansas, Arizona, California, Colorado, Connecticut, District of Columbia, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin or West Virginia, you will likely have Xfinity available at your address.

Click here to check whether Xfinity is available in your area.

Why bundle with Xfinity?

Bundling Xfinity services saves you time and money, and ensures that all your digital home services work flawlessly together.

In our modern-day society, most of us rely on high speed Internet, watch TV daily, connect to people across the nation and value our security, and so we seek reliable Internet, entertainment-packed TV, crystal clear calling and home security solutions. Xfinity offers all of these essential digital home services and by bundling them together you can save time, save money and ensure all of your digital home services work together.

Click here to learn more about the benefits of bundling Xfinity services.

Internet

What is Xfinity Internet?

Xfinity Internet is Comcast’s high-speed Internet service and is available in most states across America. Xfinity is America’s best Internet service provider, according to Speedtest.net1

Xfinity Internet is available in various Internet speeds, from 10 Mbps to 2 Gigabits. Higher speeds are often branded as Xfinity Blast Internet. You may also hear about Xfinity xFi, which is Xfinity’s in-home WiFi experience.

Click here to learn more about Xfinity Internet.

How much is Xfinity Internet?

Xfinity Internet pricing differs by service selection, location and whether you select to enter into a service contract or not. To break it down by each of those 3 factors:

Service Selection – Xfinity Internet pricing will vary based on whether you purchase a standalone Internet service or whether you bundle Xfinity Internet with another Xfinity service, such as Xfinity TV, Xfinity Voice and Xfinity Home, and it will also depend on the offer you select. Internet pricing differs based on the service level, features and Internet speed – for example 25 Mbps Internet will likely cost less that 100 Mbps Internet. To save money on Xfinity Internet, consider bundling with another Xfinity service.

Click here to learn more about the benefits of bundling Xfinity.

Location – Xfinity has 3 core divisions: North East, Central and West. Internet pricing and offers vary by region. To determine the price of Xfinity Internet in your area, click below to enter your address and browse Xfinity Internet offers.

Click here to browse Xfinity services at your address.

Service Contract – In most cases, Xfinity offers the option to enter into a contract or to select a no-contract option. The contract option is typically less expensive, because you are committing to a specific period of using the Xfinity Internet service.

How much is Xfinity Internet?

Standalone Xfinity Internet from Comcast ranges in price by service level, speed and region. Current Xfinity Internet pricing ranges from $24.99 in select areas, to over $150 in other areas, and changes frequently. The price depends heavily on the Internet speed you select, as well as the other features available with each specific offer. Xfinity Internet offers a range of speeds to accommodate the needs of all users. So, whether you just want basic Internet for checking email, or whether you are a heavy gamer and need to power multiple Internet-enables devices, Xfinity Internet has a speed and price point that will work for you.

If you’re also looking for TV, Home Phone and/or Home Security services, you can save money on Xfinity Internet by bundling with other Xfinity digital home services.

How much is Comcast Internet per month?

The price of Comcast internet per month can range from $24.99 in select areas to over $150 in other areas – it all depends on the speed and features included in the specific offer you select, and offers also vary by region. The best way to determine the price of Comcast Internet per month is to search for Comcast Internet offers at your address and then narrow down your selection by the speed you need. You might also consider bundling with Xfinity TV, Xfinity Voice and/or Xfinity Home to save more on your monthly bill.

Click here to browse Comcast Internet services at your address.

What is Comcast Fiber? What is Xfinity Fiber?

Fiber Internet is an abbreviated term for Fiber Optic Internet, or Internet that uses fiber optic technology. Fiber optic technology is the latest development in the telecommunications world and is considered the most advanced transmission technology currently available out of all high-speed broadband connections. This technology is made possible through the use of fiber optic cables, which are long, thin glass strands. The lightness and flexibility of these cables contributes to fiber internet connections typically being faster and more reliable.

What is Xfinity Blast Internet?

Xfinity Blast Internet is a high-speed Internet product from Comcast. Internet speeds typically range from 50 to 150 Mbps, making Blast Internet an ideal Internet service for the majority of American households who want to connect multiple devices, stream live TV and enjoy fast in-home WiFi.

Click here to learn more about Xfinity Internet.

How fast is Xfinity Blast?

Xfinity Blast Internet ranges in speed by region, but is typically between 50 Mbps to 150 Mbps. With Internet speeds above 50 Mbps, you can enjoy fast browsing, live streaming and gaming, without wait times and buffering. Xfinity Blast Internet is perfect for households who want to connect multiple Internet-enabled devices and have a reliable WiFi connection at all times.

Click here to browse Xfinity Blast Internet offers at your address.

What is Comcast Gigabit? What is Xfinity Gigabit?

Xfinity Gigabit Internet from Comcast delivers high-speed Internet service up to 2 Gigs in speed. 1 Gig is the equivalent of 1000 Mbps! It’s faster than fast and enables users to do all their favorite things online – like streaming and gaming on multiple devices – with ease and reliability. It’s the perfect Internet service for households who are heavy Internet users and want the freedom to connect in an instant.

Click here to browse Xfinity Blast Internet offers at your address.

What is Xfinity WiFi?

Xfinity WiFi is a network of hotspots provided by Comcast that enables you to connect to the Internet at fast speeds all around your home and around town, saving you money on your wireless data plan. Xfinity is known to deliver the best in-home WiFi experience and has millions of WiFi hotspots nationwide that you can connect to for free as an Xfinity Internet customer.

Click here to browse Xfinity Internet deals at your address.

How does Xfinity WiFi work?

Xfinity WiFi works via a network of hotspots provided by Comcast. The hotspots use radio frequencies to send signals between devices, enabling you to stay connected to the Internet without needing a dial-up connection. Xfinity Internet comes with Xfinity xFi – an advanced WiFi experience that gives you the speed, control and coverage you need.

Xfinity offers the best in-home Wifi experience and has millions of WiFi hotspots across the nation, so Xfinity Internet customers can stay connected just about anywhere, without using up wireless data.

Click here to browse Xfinity Internet deals at your address.

How fast is Xfinity WiFi?

Xfinity WiFi speed depends on the Internet offer you select. Xfinity offers a range of Internet plans from 10 Mbps to 2 Gigs. The WiFi speed you get will closely match your Xfinity Internet speed plan. Choose the Xfinity Internet plan that’s right for your needs, and enjoy the best-in home WiFi experience in America, complete with reliable coverage and controls.

Click here to browse Xfinity Internet deals at your address.

How much does Xfinity WiFi cost? How much is Xfinity WiFi?

Xfinity WiFi is included with Xfinity Internet service. Standalone Xfinity Internet from Comcast ranges in price by service level, speed and region. Current Xfinity Internet pricing ranges from $24.99 in select areas, to over $150 in other areas, and changes frequently. The price depends heavily on the Internet speed you select, as well as the other features available with each specific offer. Xfinity Internet offers a range of speeds to accommodate the needs of all users. So, whether you just want basic Internet for checking email, or whether you are a heavy gamer and need to power multiple Internet-enables devices, Xfinity Internet has a speed and price point that will work for you.

If you’re also looking for TV, Home Phone and/or Home Security services, you can save money on Xfinity Internet by bundling with other Xfinity digital home services.

Click here to browse Xfinity Internet deals at your address.

TV

What is Xfinity X1?

Xfinity X1 is Comcast’s latest DVR. The X1 DVR is a DVR that does it all. You can record and watch up to six shows, stream your DVR library at home or on the go, enjoy access to the most free TV shows and movies with Xfinity On Demand, and have tons of recording space with 500 GB of storage.

How much is Xfinity X1?

Xfinity X1 pricing depends on the Xfinity TV package you select and the current promotion. Sometimes Xfinity X1 is included with the TV package and other times there is a small monthly fee to add the X1 DVR. The fee to add Xfinity X1 is currently $10 per month, in select areas. Xfinity TV from Comcast ranges in price by service level, number of channels and region. Current Xfinity TV pricing ranges from $44.99 in select areas, to over $84.99 in other areas, and changes frequently. The price depends heavily on the package you select, as well as the other features available with each specific offer, such as premium programing and sports coverage. The best way to determine Xfinity TV and Xfinity X1 pricing is to browse Xfinity offers at your address.

Click here to browse Xfinity TV deals at your address.

What is Xfinity Stream?

Xfinity Stream from Comcast gives you the most free TV shows and movies on the go with Xfinity Stream app, included with any Xfinity TV service. With Xfinity Stream, you’ll get your entire TV line-up at home and top networks and live sports on the go, plus thousands of Xfinity On Demand movies and shows, and your DVR library anytime, anywhere. You can stream the entertainment you love in any room, on any device with the best in-home WiFi experience and on the go with access to millions of Xfinity WiFi hotspots.

How much is Xfinity Stream?

Xfinity Stream is included with Xfinity TV service. Standalone Xfinity TV from Comcast ranges in price by service level, number of channels and region. Current Xfinity TV pricing ranges from $44.99 in select areas, to over $84.99 in other areas, and changes frequently. The price depends heavily on the package you select, as well as the other features available with each specific offer, such as premium programing and sports coverage. Xfinity TV offers a range packages to suit your entertainment preferences. So, whether you just want basic TV to watch local channels and the News, or whether you want to stay up to date on all the latest shows, movies and sports games, Xfinity TV has a package and price point that will work for you.

If you’re also looking for Internet, Home Phone and/or Home Security services, you can save money on Xfinity TV by bundling with other Xfinity digital home services.

Click here to browse Xfinity TV deals at your address.

Voice

What is Xfinity Voice?

Xfinity Voice is Comcast’s Home Phone service. Whether at home or on your smartphone, Xfinity Voice provides more ways to connect with friends and family. With the Xfinity Voice Unlimited package you can talk as much as you want to nearly half the world, get unlimited nationwide texting, reliable home phone service with the best call clarity, plus enhanced calling features like Caller ID on your TV.

Click here to browse Xfinity Voice deals at your address.

What much is Xfinity Voice?

Xfinity Voice from Comcast ranges in price by service level, features and region. Current Xfinity Voice pricing is available as low as $9.99 per month in select areas, when bundled, and changes frequently. The price depends heavily on the Home Phone package you select, as well as the other features available with each specific offer. The best way to determine the cost of Xfinity Voice is to browse Xfinity Voice offers in your area.

If you’re also looking for Internet, TV and/or Home Security services, you can save money on Xfinity Voice by bundling with other Xfinity digital home services.

Click here to browse Xfinity Voice deals at your address.

Home Security

What is Xfinity Home Security?

Xfinity Home is the brand name of Comcast’s Home Security product. Xfinity Home is a total home security solution. With Xfinity Home security, you’ll get 24/7 security with professional monitoring, with fast response time. Plus, innovative Xfinity Home technology lets you look after your home and family from anywhere on your smartphone, tablet, computer or right from your TV, only with Xfinity X1. It’s home security made smarter. Because smarter is safer.

Click here to learn more about Xfinity Home Security.

How much is Xfinity Home?

Xfinity Home from Comcast ranges in price by service level, features and region. Current standalone Xfinity Home pricing is available as low as $24.99 per month in select areas, and changes frequently. The price depends heavily on the Home security package you select, as well as the other features available with each specific offer. The best way to determine the cost of Xfinity Home is to browse Xfinity Home offers in your area.

If you’re also looking for Internet, TV and/or Voice services, you can save money on Xfinity Home by bundling with other Xfinity digital home services.

Click here to browse Xfinity Home deals at your address.

What is the Xfinity Quad Play?

The Xfinity Quad Play is a bundle of four Xfinity services, providing a complete digital home solution. The four Xfinity services include: Xfinity Internet, Xfinity TV, Xfinity Voice and Xfinity Home security. It’s a complete digital home connection, entertainment and security package, only available from Comcast. Plus, when you bundle your Xfinity services, you save on your monthly bill, so an Xfinity Quad play is a great way to get it all and save money too.

Click here to browse Xfinity deals at your address.